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Banking service chronicle question bank Published this article page no 54 Addressing the diversity issue is a three-part one. The first step is what I call Awareness. This is a time for individual self-reflection for each member of the workforce. There are many skilled training programs available that are designed to raise the awareness of the individual. If this step is missed, then taking the next two steps will be ineffective. Individuals must develop a certain amount of empathy and understanding for the experience of being a minority in the country. With this empathy and understanding, a new motivation will develop to learn more and to be in tune with the needs of female and minority workers on the job. Even those who believe that they are aware and knowledgeable will be surprised at how much they really dont know. The second step involves honoring, respecting and valuing the diversity of each individual. Diversity is so much more than race and ethnicity. It has been defined as a total way of life and is learned Banking service chronicle review buy.
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